Subject: Tech Support Candidate - Aman Verma
From: Aman Verma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 17 Nov 2021 01:31:49 -0500

| | Tech Support Test

Name | Aman Verma
E-mail | [email-masked]
Phone Number | (91) 8171058748
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Gurgaon Sector 45
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Policy Bazaar.com | Associate Sales Consultant | 19/01/2021 | 15100
Previous Employer 2 | Testbook.com | Business Development Associate | 5/11/2021 | 18500

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. Will Restart my device.
2. Will check my internet connection.
3. Will ask my colleagues if they are facing the same issue.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Swipe down from the top of the screen.
2. Touch and hold Bluetooth.
3. Tap pair new device.
4. Tap the name of the Bluetooth device you want to pair with.
5. Follow any on screen instruction.

What according to you makes you a good candidate for customer service or technical support job? | I totally believe that my academic qualification and my talking skills like I am soft spoken, good listener, helpful, team builder and I do have problem solving ability as well as I can engage the people well.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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