Subject: Tech Support Candidate - Ashutosh kumarpandey
From: Ashutosh kumarpandey <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 17 Nov 2021 00:13:35 -0500

| | Tech Support Test

Name | Ashutosh kumarpandey
E-mail | [email-masked]
Phone Number | (+91) 8969884944
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Kolkata
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I check all characters. Re -type it, search. If there is still problem, search it in "Google." Many links related to NDTV will appear, then we select appropriate one.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Put on button to Bluetooth, it shall connect automatically.
What according to you makes you a good candidate for customer service or technical support job? | Understand customer's problem. Give proper remedy. Ask customer, if there is still problem. If customer replies in "yes",  remove these problems. When customers have no problem, then we solve their grievances.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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