Subject: Tech Support Candidate - Kritika Anant
From: Kritika Anant <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 16 Nov 2021 10:11:19 -0500

| | Tech Support Test

Name | Kritika Anant
E-mail | [email-masked]
Phone Number | (281403) 9518696538
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Mathura
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will check the website twice. If the address I wrote is correct and still it's not working then I'll check internet connection because sometimes the error occurs due to weak internet connection.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Switch on the speakers.
2. Click on the Bluetooth option in the mobile and switch it on.
3. There it will show the name of the speakers. Click on it and it's done.

What according to you makes you a good candidate for customer service or technical support job? | This job requires good communication skills and I have this skill. I was vice captain of my house at school and at that time I learned that skill. At college, I was NSS volunteer and we organised a blood donation camo where I successfully ran a door to door campaign to convince more and more people for blood donation. At the end of the campaign our vice principal commended me for handling all the communication. And so I think my communication skills make me a perfect candidate for this job.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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