Subject: Tech Support Candidate - Rohit makkar Rohit
From: Rohit makkar Rohit <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 16 Nov 2021 09:44:13 -0500

Tech Support
Test

Name

Rohit
makkar Rohit

E-mail

[email-masked]

Phone Number

(91) 7827655220

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Shahdara delhi

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Loyalty fox

Senior executive

2 November 2022

32000

Previous Employer 1

Vfs global services

Senior sales
executive

March 2020

36000

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email
Interacted with customers over
Live Chat

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

Go to
Start and open control panel. On Windows 10 just search for the “Control
Panel”.

Look for “Network and sharing center” and open it. You will find it under
“Network” options. Or click to show “All control panel items”.

Find your network interface, in simple words internet connection name, and click
on it.

Now you will get another window with connection status, click on Properties
here.

Now hit OK to every dialog box to save the changes you made.

Please
list the steps to connect a Bluetooth speaker to your mobile phone.

Steps to connect Bluetooth speaker

Put the speaker in pairing mode

Switch on Bluetooth on mobile phone

Wait for the phone to connect

Connect and Play music

What according to you makes you a
good candidate for customer service or technical support job?

Persuasive Speaking Skills. Think of the most persuasive
speaker in your organisation. ...

Empathy. ...

Adaptability. ...

Ability to Use Positive Language. ...

Clear Communication Skills. ...

Self-Control. ...

Taking Responsibility. ...

On a scale of 1 - 5 please rate your
fluency in spoken English

5