Subject: Calls and Tickets for QA Assessment
From: HR Livesalesman <[email-masked]>
To: [email-masked]
Cc: Deeksha Dadu <[email-masked]>
Date: Tue, 16 Nov 2021 02:59:27 -0700 (MST)

Hi Inderpal, 

Hope this finds you well. I am contacting you on behalf of LiveSalesman for the position of Training and Quality Manager position you applied for. 

As discussed with my colleague Deeksha today, please find the attached link to access 5 Email ticket cases and 5 calls. Please go through these. We want you to audit only 1 call and 2 tickets out of these. 
We understand that you do not have any knowledge of the process. However, as a QA, could you please share your feedback on what went wrong in these and what could have been done better? 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393