Subject: Tech Support Candidate - Wasique Abrar
From: Wasique Abrar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 15 Nov 2021 13:15:54 -0500

| | Tech Support Test

Name | Wasique Abrar
E-mail | [email-masked]
Phone Number | (+91) 9771838889
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Bangalore
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | Teleperformance | Customer Support | 31st October | 12747
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First I will check the internet connection
Then check the error which I am getting
Follow all the necessary steps to solve the issue

Please list the steps to connect a Bluetooth speaker to your mobile phone.

On the Bluetooth device
Then switch on the Bluetooth on phone
Go to Bluetooth settings on phone and click on pair Device then look for the Bluetooth speaker
After finding the device click on that and then click on pair

What according to you makes you a good candidate for customer service or technical support job? | I have experience in customer support and in my opinion I can understand the customer and solve there problem
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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