Subject: Tech Support Candidate - Rakesh Kumar
From: Rakesh Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 15 Nov 2021 09:11:59 -0500

Tech Support
Test

Name

Rakesh
Kumar

E-mail

[email-masked]

Phone Number

(99177) 05704

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Amroha Uttar Pradesh

Which best describes your Technical Support
capabilities

I've worked in Level 2 tech support

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows OS - Advanced
MS
Windows - Basic
MacOS
Linux
Networking - basic
Networking -
advance
Hardware - Basic
Hardware - Advanced
Speakers &
Audio
VoIP

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

My self employed

My self employed

NA

NA

Previous Employer 1

9 eyear

9 eyear

NA

NA

Previous Employer 2

10 eyear

NA

NA

NA

In your past experience you have
(select all that applies)

Used a case management
tool

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

No

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Yes

What according to you makes you a
good candidate for customer service or technical support job?

Yes

On a scale of 1 - 5 please rate your
fluency in spoken English

5