Subject: Tech Support Candidate - Aman Verma
From: Aman Verma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 15 Nov 2021 09:04:10 -0500

| | Tech Support Test

Name | Aman Verma
E-mail | [email-masked]
Phone Number | (91) 8171058748
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Gurgaon Sector 45
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Policy Bazaar.com | Associate sales consultant | 19 January 2021 | 15100
Previous Employer 2 | Testbook.com | Business Development Associate | 5 November 2021 | 18500

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. Restart my device
2. Check my internet connection.
3. Check if the fault is with my device or all other co-members are facing the same issue.
4. Will Raise the query about the problem being faced to the technical department.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.Swipe down from the top of the screen
2. Touch and hold Bluetooth.
3. Tap on pair new device.
4. Tap the name of the Bluetooth device you want to pair with your device.
5. Follow the instructions provided on screen.

What according to you makes you a good candidate for customer service or technical support job? | It totally depends on my ability to deal with the people in which my academic qualification, my soft spoken ability and many more abilities like good listener, problem solver, helpful in nature can also help me out in dealing with the people
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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