Subject: Fw: Tech Support Candidate - Anindita Das
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 15 Nov 2021 11:42:08 +0000

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________________________________
From: Anindita Das <[email-masked]>
Sent: Monday, November 15, 2021 9:22 AM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Anindita Das

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Anindita Das
E-mail  [email-masked]
Phone Number    (+91) 8340747385
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Dhanbad
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA      NA      NA      NA
Previous Employer 1     NA      NA      NA      NA
Previous Employer 2     NA      NA      NA      NA
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First of all i will check that if there is any network issue or not. If yes then that has to be solved first. If not then I'll try refreshing the page. If still the problem is not resolved then I'll go back and try to open the page again. It will definitely open then.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1. Tap on the Bluetooth icon in the mobile
2.turn on the power on button of the Bluetooth speaker
3.search for nearly devices in the phone just below the Bluetooth icon.
4.connect to it and then pair it.
What according to you makes you a good candidate for customer service or technical support job? I have great management skill. I am good at convincing people and can handle all situations very well. Also I have strong knowledge on the basics of computer.
On a scale of 1 - 5 please rate your fluency in spoken English  4