Subject: Trainer Candidate - amir sayed
From: amir sayed <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 15 Nov 2021 02:56:04 -0500

Tech Support
Test

Name

amir
sayed

E-mail

[email-masked]

Phone Number

(+91) 8825072424

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

srinagar

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

RJIL

assistant manager

45000

Previous
Employer 1

ericsson

dt engineer

01-07-2015

Previous Employer 2

na

If Selected, how much time do you need
to join?

30 days

Please briefly
describe your work experience specifically in Quality?

i jave 8
years of experience in nrtwork quality and asuurance for RF

Have
you worked as a Quality Manager in a Call Center/Customer Service/BPO
Environment?

No

Please tell us below in 300 - 500
words about the most difficult situation in your experience as someone who is
responsible to manage and bring improvements in quality of your team

most difficult time was in kashmir when whole network was down
and how we manage to plan sites in various areas

What according to you
is the difference between good and great customer service. (Explain in 4 - 6
sentences)

good means when you give customer satisfaction that
issue will be resolved and best means when you resolve the issue

What
according to you makes you a good candidate for this position?

my work experience

On a scale of 1 - 5
please rate your fluency in spoken English

4