Subject: Tech Support Candidate - Anindita Das
From: Anindita Das <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 14 Nov 2021 22:52:48 -0500

Tech Support
Test

Name

Anindita
Das

E-mail

[email-masked]

Phone Number

(+91) 8340747385

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Dhanbad

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I
am confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

NA

NA

NA

NA

Previous
Employer 2

NA

NA

NA

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

First of all i will check that if there is any
network issue or not. If yes then that has to be solved first. If not then I'll
try refreshing the page. If still the problem is not resolved then I'll go back
and try to open the page again. It will definitely open then.

Please
list the steps to connect a Bluetooth speaker to your mobile phone.

1. Tap on the Bluetooth icon in the mobile

2.turn on the power on button of the Bluetooth speaker

3.search for nearly devices in the phone just below the Bluetooth icon.

4.connect to it and then pair it.

What according to
you makes you a good candidate for customer service or technical support
job?

I have great management skill. I am good at convincing people
and can handle all situations very well. Also I have strong knowledge on the
basics of computer.

On a scale of 1 - 5 please rate your
fluency in spoken English

4