Subject: Tech Support Candidate - VAIBHAV MISHRA
From: VAIBHAV MISHRA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 13 Nov 2021 12:26:27 -0500

| | Tech Support Test

Name | VAIBHAV MISHRA
E-mail | [email-masked]
Phone Number | (91) 8299561558
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | KANPUR
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Initially, I will check the internet connectivity of the system in case the system is connected and there is sufficient browsing speed available will proceed to see if the site has not been blocked by the firewall.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | I will turn on the speaker. thereafter turning on the Bluetooth, searching for available devices over the mobile phone. selecting the concerned speaker being shown on the available devices list and thus connecting.

What according to you makes you a good candidate for customer service or technical support job?

my good communication skills and fluency in English make me an ideal candidate.
being from a technical background I can easily acquaint myself with the technical skills needed to grasp them within no time.

On a scale of 1 - 5 please rate your fluency in spoken English | 5

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