Subject: Tech Support Candidate - Abhijai Wilkinson
From: Abhijai Wilkinson <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 13 Nov 2021 09:58:21 -0500

| | Tech Support Test

Name | Abhijai Wilkinson
E-mail | [email-masked]
Phone Number | (110033) 7895362190
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Mahendru enclave near model town
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | Na | | |
Previous Employer 2 | Na | | |

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

I would first ask a person if the internet connection is working properly..
Than try opening in another browser..that might help it

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Turn on the bluetooth speaker.. press bluetooth button now look for light indication if it's ready to be paired
2. Than open your bluetooth settings in phone and go to add new devices

What according to you makes you a good candidate for customer service or technical support job? | Because i have all the skills required for this and have good knowledge of technical things
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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