Subject: Email draft for Varun- Calls and Tickets for QA Assessment
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Fri, 12 Nov 2021 23:34:00 -0700 (MST)

Hi Kaushal, 

It was a pleasure to speak with you. 

As discussed please find the attached link to access 5 Email ticket cases and 5 calls. Please go through these. We want you to audit only 1 call and 2 tickets out of these. 

We understand that you do not have any knowledge of the process. However, as a QA, could you please share your feedback on what went wrong in these and what could have been done better?