Subject: Tech Support Candidate - Zeba Shaheen
From: Zeba Shaheen <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 13 Nov 2021 01:12:20 -0500

| | Tech Support Test

Name | Zeba Shaheen
E-mail | [email-masked]
Phone Number | (800006) 7250543950
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Patna
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Freelancing | Web developer | 0 | Not limited
Previous Employer 1 | Freelancing | Web developer | 0 | Not limited
Previous Employer 2 | Freelancing | Web developer | 0 | Not limited

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | The most common reason for the “this site can't be reached” error to pop up is because of a DNS lookup failure. The DNS network accesses websites via their domain name, so the website URL you are used to inputting into the top search portion of your internet browser
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Tap the name of the Bluetooth device you want to pair with your device
What according to you makes you a good candidate for customer service or technical support job? | The ideal candidate tends to be passionate about their work and get a lot of enjoyment and pleasure out of it
On a scale of 1 - 5 please rate your fluency in spoken English | 5

| |