Subject: Tech Support Candidate - R Jayaprabha Jaya
From: R Jayaprabha Jaya <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 13 Nov 2021 01:02:21 -0500

| | Tech Support Test

Name | R Jayaprabha Jaya
E-mail | [email-masked]
Phone Number | (0) 9871566435
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Mehrauli
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Dr shikha Nutrihealth | Assistant manager | September 17 | 45k
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Will browse other sites and check whether it is my internet connection issue ,if not found then will try to connect with the customer care number through Google and inform the company site to log a complaint and check.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Settings,tap bluetooth option ,turn on ,list available devices,from their can connect.

What according to you makes you a good candidate for customer service or technical support job?

Customer service I have experience more than 10 years.center manageras well.

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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