Subject: Tech Support Candidate - Alok Kumar
From: Alok Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 13 Nov 2021 00:13:59 -0500

Tech Support
Test

Name

Alok
Kumar

E-mail

[email-masked]

Phone Number

(011) 7838113979

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

North West Delhi jahangir
puri

Which best describes your Technical Support
capabilities

I don't have Tech Support experience, but I am
confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Na

Na

Na

Na

Previous Employer 1

Directorate of economic and
statistics Vikas bhawan delhi

Feild surveyor

20oct
2020

16000

Previous Employer 2

Na

Na

Na

Na

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

May be there would be an internet access problem,
for that i would go the section of internet access to fix it, another reason
could be the privacy error, and for that i will check the position of my
antivirus whether is it up to date or not, by doing these may be i would be able
to solve to problem.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

First I
would open the power button of the Bluetooth speaker and then I will find the
device by using my phone Bluetooth section, here I will get the name of
Bluetooth speaker and i will go further to connect with it.

What
according to you makes you a good candidate for customer service or technical
support job?

I believe in making bond and relationship by
doing that we can conquer the each problem along with that my humble nature and
the knowledge I acquire I think it will give me the new opportunity to find a
good path, I think one must have zeal to learn and to explore so do i and this
quality makes me the right for this profile.

On a scale of 1 - 5
please rate your fluency in spoken English

3