Subject: Tech Support Candidate - Ritik Verma
From: Ritik Verma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 12 Nov 2021 14:23:17 -0500

| | Tech Support Test

Name | Ritik Verma
E-mail | [email-masked]
Phone Number | (91) 9891129847
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Karawal nagar Delhi-94
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | customer service

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First, let's figure out where the problem is,

Second ,Try clearing cookies and cache

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First, Swipe down from top of the screen

Second, Touch and hold bluetooth

Third, Tap pair new device

Fouth,Tap the name of the bluetooth speaker device i want to pair with my mobile phone.

What according to you makes you a good candidate for customer service or technical support job?

Because i always complete my task and i know my strength.
Ambitious and energetic composed under pressure and get along very well with all people at all levels.

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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