Subject: Tech Support Candidate - rajinder singh
From: rajinder singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 12 Nov 2021 12:34:07 -0500

Tech Support
Test

Name

rajinder
singh

E-mail

[email-masked]

Phone Number

(91) 7303066361

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

delhi

Which best describes
your Technical Support capabilities

I've worked in Level 2 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking -
basic
Networking - advance
Hardware - Basic
Hardware -
Advanced
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

MILLENIUM AUTOMAAI

PROJECT MANAGERA

30TH
NOV

Previous Employer 1

n/a

n/a

n/a

n/a

Previous
Employer 2

n/a

n/a

n/a

n/a

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email
Interacted with customers over
Live Chat
Used a case management tool
Did not interact with customers,
supported internal employees

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

1.check internet connection

2.chec the system

3.resart

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1.open bluetooth

2.scan netwrok

3.search the product

4.share the pin an connect

What according to you makes you a
good candidate for customer service or technical support job?

helping nature,problem solving skill,team
management

On a scale of 1 - 5 please rate your fluency in
spoken English

4