Subject: Tech Support Candidate - Jyoti Sharma
From: Jyoti Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 12 Nov 2021 11:46:59 -0500

| | Tech Support Test

Name | Jyoti Sharma
E-mail | [email-masked]
Phone Number | (70115) 54982
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | NEW DELHI
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | NA

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Concentrix Daksh Services India pvt Ltd | Associate advisor I | 30 Nov | 13700
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I'll clear cache and cookies and try again if still not works then open the in another browser.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on bluetooth in both devices mobile as well as headset.
Then, scan for available device in phone.
Afterwards, select the device from the list of available devices and click for pairing.
It will get connected.

What according to you makes you a good candidate for customer service or technical support job? | I am confident enough and I can handle my stress level. Also, I can work in team or alone as per requirement. I don't panic in situations.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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