Subject: Tech Support Candidate - Priyadarshini Makeshraj
From: Priyadarshini Makeshraj <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 12 Nov 2021 11:06:55 -0500

| | Tech Support Test

Name | Priyadarshini Makeshraj
E-mail | [email-masked]
Phone Number | (99653) 61610
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Chennai
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Integra software solutions | PRA | Immediate | 28900
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

I shall try accessing the site with other browsers.
If not accessible, I would reboot the system and try again.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Switch on the devices.
Should turn on the Bluetooth in both the devices those are set to be connected.
Pair the devices mutually.
Play the music as interested.

What according to you makes you a good candidate for customer service or technical support job? | Patience, presence of mind with high communication and knowledge  over the profile makes a good support.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

| |