Subject: Tech Support Candidate - hema gopal vamsi kurapati
From: hema gopal vamsi kurapati <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 12 Nov 2021 10:57:22 -0500

Tech Support
Test

Name

hema gopal
vamsi kurapati

E-mail

[email-masked]

Phone Number

(91) 9848664633

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

vijayawada ap

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Networking - advance
Hardware -
Advanced
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

na

na

na

na

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email
Interacted with customers over
Live Chat

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

Hai
sir/mam

Sorry for error.

Pleas open chrome once again and try it sir.

before search pleas check your internet connection.

Thankyou sir/mam.

Have a nice day.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

first
switch on the speaker and then turn on the bluetooth  on mobile and search
for device and then connect.

What according to you makes you a
good candidate for customer service or technical support job?

MY ATTITUDE

On a scale of 1 - 5 please rate your
fluency in spoken English

4