Subject: Tech Support Candidate - Rohit Makkar
From: Rohit Makkar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 12 Nov 2021 10:51:41 -0500

Tech Support
Test

Name

Rohit
Makkar

E-mail

[email-masked]

Phone Number

(91) 7827655220

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Delhi

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows - Basic

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Loyalty fox

Senior executibr

02/11/2031

31,400

Previous Employer 1

Vfs global services

Senior travel
consultant

March 2020

Previous Employer 2

Onkar infotech

Senior
operations executive

March 2018

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email
Interacted with customers over
Live Chat
Used a case management tool

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Go to a website on a different device or
network

Try visiting the website in incongnito mode or secret mode

Restart your system or tab

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Go to
settings

Tap the bluetooth option

Turn on bluetooth

A list of available device will appear

If you speaker is not listed press the button on your speaker

What
according to you makes you a good candidate for customer service or technical
support job?

My experience makes me good candidate for
customer service profile or in technical support job.

I have worked with many organizations in customer service role.. Even I don't
have much experience in technical profile but I am confident about it if I got
trained for that will be able to do it easily.

On a scale of 1 - 5
please rate your fluency in spoken English

5