Subject: Tech Support Candidate - Deepanshu Ganotra
From: Deepanshu Ganotra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 12 Nov 2021 10:46:12 -0500

| | Tech Support Test

Name | Deepanshu Ganotra
E-mail | [email-masked]
Phone Number | (132001) 9817563227
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Karnal
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First of all i will refresh the page..
2 . I will make sure my internet connection is working properly or not
3 I will make sure that cookies are enabled
4.i will clear my cache
5 I will restart the web browser
6 search it on different web browser

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Firstly start the speaker by pressing the power on button .
2 . Then turn on  Bluetooth connection on ur mobile phone
3 then available blutooth connection will show on your mobile then  you have to connect with that speaker you are using by pressing pair.

What according to you makes you a good candidate for customer service or technical support job?

Firstly u have to be nice with coustmers
2 u have to be paitent for dealing with client
3 give your best

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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