Subject: Tech Support Candidate - Niharika Tyagi
From: Niharika Tyagi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 12 Nov 2021 10:46:02 -0500

| | Tech Support Test

Name | Niharika Tyagi
E-mail | [email-masked]
Phone Number | (201009) 8860137954
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Ghaziabad
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

If you try to visit a website and it doesn’t open,first try to fix the error with:
Check the web address than make sure the internet connection is working properly.If your internet connection is unstable,learn how to fix the internet then contact the website owner.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First swipe down from the top of the screen.
Touch and hold bluetooth then tap pair new device.If you don’t find any device,check under available devices.
Tap the name of the bluetooth device which you want to pair with

What according to you makes you a good candidate for customer service or technical support job? | My sincerity and commitment to deliver excellence.my passion is always to deliver an uncompromising service to customers while sticking to company’s corporate principles.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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