Subject: Tech Support Candidate - Payal Chaturvedi
From: Payal Chaturvedi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 11 Nov 2021 14:31:29 -0500

| | Tech Support Test

Name | Payal Chaturvedi
E-mail | [email-masked]
Phone Number | (0562) 7417361440
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | AGRA
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS-Excel and MS-Office

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Saraswati Vidya Mandir School | Teacher | Till date | 18000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will refresh the browser again then try to open it.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on speaker.
Turn on bluetooth of mobile phone.
Make it discoverable.
Touch connect option.
Then it's done.

What according to you makes you a good candidate for customer service or technical support job? | My communication skills with patience.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |