Subject: Tech Support Candidate - Akash Choudhary
From: Akash Choudhary <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 11 Nov 2021 11:33:23 -0500

Tech Support
Test

Name

Akash
Choudhary

E-mail

[email-masked]

Phone Number

(91) 9045569723

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Greater noida

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Linux
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

virtual engineering services private ltd

Associate software
engineer

23700

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

first see the error on browser or browser console
and proceed further on the bases of.

check the network connection.if it is good.

check the server response in network it is from their then check the hosting on
the server. to get the perfect error to resolve it.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

first check
is Bluetooth available in both the system.

Then find the setting of Bluetooth in both system and on the Bluetooth of both
system.

then click on scan button in the Bluetooth setting of mobile.

the Bluetooth name is searched by the mobile.

click on the searched named.

click on pair

enter the pass code if required.

then click on OK.

finally it show connected.

now enjoy the music

What according to you makes you a
good candidate for customer service or technical support job?

providing the solution in steps. and explain all steps
properly

On a scale of 1 - 5 please rate your fluency in
spoken English

3