Subject: Tech Support Candidate - Jyoti Sharma
From: Jyoti Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 11 Nov 2021 10:56:09 -0500

| | Tech Support Test

Name | Jyoti Sharma
E-mail | [email-masked]
Phone Number | (70115) 54982
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | NEW DELHI
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | NA

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | To troubleshoot this issue I'll clear cache and cooking from history then I'll try again. Else, I'll try the link in another browser.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on the headset bluetooth.
After this, turn on the mobile bluetooth.
Proceed to scan the available devices for pairing.
Then select device from the list of available device.
It will get connected.

What according to you makes you a good candidate for customer service or technical support job? | I am confident and I don't panic in situation and I am a fast learner so I think I will fit in the role of customer service.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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