Subject: Tech Support Candidate - Sakshi Raghuwanshi
From: Sakshi Raghuwanshi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 10 Nov 2021 23:09:22 -0500

Tech Support
Test

Name

Sakshi
Raghuwanshi

E-mail

[email-masked]

Phone Number

(91) 9068392789

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Vidisha

Which best describes your Technical Support capabilities

I've worked in Level 1 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic
Networking -
basic
Networking - advance
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Na

Na

Na

Na

Previous Employer 1

Na

Na

Na

Na

Previous
Employer 2

Na

Na

Na

Na

In your past experience you have
(select all that applies)

Interacted with customers over
Email

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

See if
the Problem Is on Your End or Theirs. ...

Browse a Cached Version of the Page. ...

Disable Add-Ons and Other Interfering Software. ...

Check Another Browser or Incognito Window. ...

Fix Your DNS.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Yes

What according to
you makes you a good candidate for customer service or technical support
job?

CSRs should display resolve differently than most people. The
ideal candidate tends to be passionate about their work and get a lot of
enjoyment and pleasure out of it. Reliability: Tendency to behave in an
uncompromising and consistently honest, moral, and ethical manner.

On a
scale of 1 - 5 please rate your fluency in spoken English

3