Subject: Tech Support Candidate - Faraz Uddin
From: Faraz Uddin <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 10 Nov 2021 15:05:37 -0500

| | Tech Support Test

Name | Faraz Uddin
E-mail | [email-masked]
Phone Number | (91) 9997147025
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Okhla Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Networking - advance
Hardware - Basic
VoIP
Alarm monitoring in core Telecom

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Ust global | Network operation associate | | 10891
Previous Employer 2 | Smsw | Instruement engineer | | 25000

In your past experience you have (select all that applies) | Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all i will check the what is the error and where the error,After that check the  correct domain name of that website.second thing note down the IP Address of that website.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First on the bluetooth on the Mobile handset.second is paired the device to the bluetooth.Third is using through mobile phone.
What according to you makes you a good candidate for customer service or technical support job? | For the customer support job a person should be quote,calm and composed and carefully listen to customer with clarity in voice.A person should be ability to analysze the problems of customers and give solution to them in time bound assignment..one more things in context of customer service job need for full patience.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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