Subject: Tech Support Candidate - Mansi Mansi
From: Mansi Mansi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 10 Nov 2021 11:35:16 -0500

| | Tech Support Test

Name | Mansi Mansi
E-mail | [email-masked]
Phone Number | (91) 8299369948
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Kanpur
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Software developer

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | - | - | - | -
Previous Employer 1 | - | - | - | -
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. Restart My Device
2. Make Sure the Internet Connection Works
3. Check if the Website is Down for Everybody or Just Me

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Swipe down from the top of the screen.
2. Tap Bluetooth .
3. Pair a Bluetooth accessory
4. Connect

What according to you makes you a good candidate for customer service or technical support job?

I'll show how i can be a valuable asset to the company
I show what specifically makes me a good fit for the company

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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