Subject: Tech Support Candidate - Dibya Pattnayak
From: Dibya Pattnayak <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 10 Nov 2021 11:02:18 -0500

| | Tech Support Test

Name | Dibya Pattnayak
E-mail | [email-masked]
Phone Number | (70083) 87578
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Balasore
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Accenture | HR assistant | Till date | 18000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will try to clear all cache and cookies and I will copy the link and paste it in Google chrome and try to open if it still not opens than I will paste the link in new incognito mode tab and try to open.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First of all we have to on the bluetooth option in our setting than we have to search for new devices and than we have to connect with the device which reflects on screen and we have to pair it with our phone than it will automatically get connected with the phone.
What according to you makes you a good candidate for customer service or technical support job? | I have the confidence to express my ideas and thoughts efficiently and I am strong in problem solving skills.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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