Subject: Tech Support Candidate - Sajid Md
From: Sajid Md <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 10 Nov 2021 07:41:55 -0500

| | Tech Support Test

Name | Sajid Md
E-mail | [email-masked]
Phone Number | (110092) 9811459244
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Laxmi Nagar
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA |
Previous Employer 1 | NA | NA | NA |
Previous Employer 2 | NA | NA | NA |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I am going to check the network connection then, I will shutt off the all windows and browser also, Then i will re-open the browser and open the website “www.ndtv.com”
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First we have to turn onn the speaker and select the bluetooth mode, then we have to turn onn the mobile bluetooth and refresh the bluetooth. After all these steps as we can see the speaker bluetooth name on my mobile screen and we have to click on the name and then click on pair option.

What according to you makes you a good candidate for customer service or technical support job?

First we have a good knowledge of solving any type of problems and treat people nicely. We have a lot of patience and always ready for help people with a smile.
A good listener and a fast learner is very important for these type of jobs like Customer service and technical support jobs.

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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