Subject: Tech Support Candidate - Amir khan
From: Amir khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 10 Nov 2021 03:00:28 -0500

| | Tech Support Test

Name | Amir khan
E-mail | [email-masked]
Phone Number | (203203) 9627716084
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | Na | Na | Na
Previous Employer 1 | Na | Na | Na | Na
Previous Employer 2 | Na | Na | Na | Na

In your past experience you have (select all that applies) | Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1.Check internet connection.
2.Check website URL.
3.Check website privacy decryption.
4.Check searching browser setting.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.Open bluetooth on speaker.
2.Open bluetooth on your mobile phone and searching speaker bluetooth device in your mobile phone.
3.If you find speaker bluetooth device and select to connect your Phone.
4.Now enjoy your favourite playlist.

What according to you makes you a good candidate for customer service or technical support job? | Listing analysis customer requirements then work on customer requirements.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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