Subject: Tech Support Candidate - Ankit Kumar
From: Ankit Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 10 Nov 2021 02:40:26 -0500

Tech Support
Test

Name

Ankit
Kumar

E-mail

[email-masked]

Phone Number

(94311) 9431195199

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Bokaro steel city

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows -
Basic
Linux
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Aristo pharmaceutical

Quality assurance

34

350000

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

Many basic problems can be solved simply by
restarting your device. This clears caches, and forces the device to re-load the
program or web page you may be having issue with, rather than use something that
may be partially wrong.

Open your browser. In the address bar at the top, type in , then push Enter or
Return.

If searching doesn't work, then there's reason to believe that you're not
connected to the Internet. Fix the connection issue before proceeding

On the site, type in the website address you're having problems reaching, then
then push Enter or Return

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

First on start Bluetooth

2 search device

3paired devict

4 and start use

What according to you makes you a
good candidate for customer service or technical support job?

Its all about your attitude in addition to your academic
qualification, like you should be soft spoken, good listener, problem solver,
helpful, team builder and know how to engage the people well.

On a
scale of 1 - 5 please rate your fluency in spoken English

4