Subject: Tech Support Candidate - sagar kaushik
From: sagar kaushik <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 10 Nov 2021 02:21:31 -0500

| | Tech Support Test

Name | sagar kaushik
E-mail | [email-masked]
Phone Number | (91) 8433495550
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | loni
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | chahatexport | account executive | 10.11.2021 | 16000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

launch another browser , like internet explorer , and try to open the site you were having problems with .
or
click history and select clear recent history cookies and cache .

Please list the steps to connect a Bluetooth speaker to your mobile phone.

swipe down from the top of the screen.
touch and hold bluetooth.
tap pair new device
tap the name of the bluetooth device you want to pair with your device .
if you want to do this click yes .

What according to you makes you a good candidate for customer service or technical support job?

i have good sense of humor.
patience to listen customer.
human skill
bear the good and bad attitude of others
data entry skills
customer focus skill
attention to detail skills.

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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