Subject: Tech Support Candidate - Akansha Singh
From: Akansha Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 10 Nov 2021 02:14:44 -0500

Tech Support
Test

Name

Akansha
Singh

E-mail

[email-masked]

Phone Number

(284003) 6393928924

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Jhansi

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I
am confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

Others

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Na

Na

Na

Na

Previous Employer 1

Na

Na

Na

Na

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email
Interacted with customers over
Live Chat
Used a case management tool
Did not interact with customers,
supported internal employees

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

As a computer user if I m getting any errors in
wbsite then I swtch the website and open the website again then also errors are
coming then I should restart the computer

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

While
connecting bluetooth speaker first I hve to connect the bluetooth with wifi
option then if it is connected with wifi then only I can use it

What
according to you makes you a good candidate for customer service or technical
support job?

The candidates which makes a good customer
support is that I wnt to solve the problem of the customer

....Like wht the problem customer is hving I wnt to solve that
querries...

On a scale of 1 - 5 please rate your fluency in
spoken English

3