Subject: Tech Support Candidate - GN Jyoti
From: GN Jyoti <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 10 Nov 2021 02:12:10 -0500

| | Tech Support Test

Name | GN Jyoti
E-mail | [email-masked]
Phone Number | (72050) 58292
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida extension
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Iqor | Charge back consultant | Na | 25200/-
Previous Employer 1 | Pine labs Pv.LTD | Ar executive | 30-05-2019 | 18000/-
Previous Employer 2 | IEnergizer | Executive | 22_12_2017 | 16000/-

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First will check weather it is correct web address or not.
Then will check the internet connection is working properly then I will clear the cookies and cache.

Then will try browsing with other browsers.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

I will switch on the Bluetooth device.
Then i will tap the name of the Bluetooth device I want to pair with the device.
Follow any on-screen instructions.

What according to you makes you a good candidate for customer service or technical support job? | According to me bing a active listener and fast learner can make a candidate customer service technical support job.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

| |