Subject: Tech Support Candidate - Ayushi Raizada
From: Ayushi Raizada <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 10 Nov 2021 02:11:36 -0500

| | Tech Support Test

Name | Ayushi Raizada
E-mail | [email-masked]
Phone Number | (91) 8736839282
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Kanpur
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1- check the connection
2- refresh the page and type again the web address

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1- turn on the bluetooth on both the devices
2- In mobile bluetooth option search for nearby devices
3- select the name of the speaker's bluetooth
4- tap on connect

What according to you makes you a good candidate for customer service or technical support job?

I have a ability to look at a problem from many perspective. I give attend to details and have patience.

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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