Subject: Tech Support Candidate - Pushpendra Chaudhary
From: Pushpendra Chaudhary <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 10 Nov 2021 02:03:36 -0500

| | Tech Support Test

Name | Pushpendra Chaudhary
E-mail | [email-masked]
Phone Number | (+91) 9718058608
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | New Delhi
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Genius Consultant | | |
Previous Employer 1 | Progressive Infovision | | |
Previous Employer 2 | Renovation Automation | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | may be site blocked on firewall

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Power On Bluetooth speaker,
Turn On Mobile Bluetooth,
Search Bluetooth speaker device from mobile phone.
when Bluetooth speaker find in mobile Bluetooth,
Than Connect and pair.

What according to you makes you a good candidate for customer service or technical support job?

Spoken softly,
Good Communication skill,
and Good technical skill.

On a scale of 1 - 5 please rate your fluency in spoken English | 5

| |