Subject: Tech Support Candidate - Jay Gupta
From: Jay Gupta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 9 Nov 2021 23:11:51 -0500

Tech Support
Test

Name

Jay
Gupta

E-mail

[email-masked]

Phone Number

(284204) 7347738590

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Jhansi U.P.

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I
am confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

Networking - basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email
Interacted with
customers over Live Chat

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

I don't know about troubleshoot anything
.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

First open your Bluetooth device and also open
Bluetooth in your mobile fone.

Then search the bluetooth name in your mobile fone.

If you don't get Bluetooth name then refresh it and search again.

After it you will find Bluetooth name then connect your Bluetooth with mobile
fone.

What according to you makes you a good candidate
for customer service or technical support job?

I have
positive mind set and I have ability to solve the issues. But I need training
once then I can handle any issues. I learning skill is very fast so in training
I don't take too much time and can soon start my job.

On a scale of 1 - 5
please rate your fluency in spoken English

4