Subject: Tech Support Candidate - Madhav Jha
From: Madhav Jha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 9 Nov 2021 11:00:18 -0500

| | Tech Support Test

Name | Madhav Jha
E-mail | [email-masked]
Phone Number | (281121) 7017175286
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Currently in home town in Vrindavan but if I selected then I will relocate
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Worxpertise | Associate Service Partner | Continue because its work from home | 14,000
Previous Employer 1 | Na | Na | Na | Na
Previous Employer 2 | Na | Na | Na | Na

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | If this kind of problem I am  facing then I first of all go back to Chrome and again open chrome then again type this website and click and check all the privacy then I hope it will work perfectly.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First open our phone bluetooth
Second on our bluetooth speaker and then allow for pair the device and then it will connected with our phone with Bluetooth speaker.

What according to you makes you a good candidate for customer service or technical support job? | Because I understand all the Qualities parameters how to talk with our customers.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

| |