Subject: Tech Support Candidate - Pravesh Rawat
From: Pravesh Rawat <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 9 Nov 2021 04:54:10 -0500

| | Tech Support Test

Name | Pravesh Rawat
E-mail | [email-masked]
Phone Number | (91) 7417680199
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Noida sec 61
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Customer service

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Ienergizer | Customer service executive | 15 Dec 2021 | 17300
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all we have to check if internet connectivity is there or not ,if its there then we can restart it for once then try to load the page again , if its stil not working then we can try a different web browser
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First go to settings, open bluetooth option search for the device make it paired and use it
What according to you makes you a good candidate for customer service or technical support job? | I am always been a techy guy and plus iam having experience of broadband service executive in airtel process that will definitely help me
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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