Subject: Tech Support Candidate - Irfan Haider
From: Irfan Haider <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 9 Nov 2021 01:08:40 -0500

| | Tech Support Test

Name | Irfan Haider
E-mail | [email-masked]
Phone Number | (91) 9140831188
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Hcl technologies | Senior customer service representative | 01-11-2021 | 19400
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly I clear the cookies and restart the browser and system as well then try to open the website.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | We get the bluetooth options in settings.firstly we open the bluetooth and pair the bluetooth device to the system and other gadget.after pairing, bluetooth get connected.
What according to you makes you a good candidate for customer service or technical support job? | I am good a learner so if a new scenario comes I can easily learn and communcate it to the customers.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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