Subject: Tech Support Candidate - Anshika Mathpal
From: Anshika Mathpal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 8 Nov 2021 11:33:33 -0500

| | Tech Support Test

Name | Anshika Mathpal
E-mail | [email-masked]
Phone Number | (+91) 9557438960
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Uttarakhand but I can relocate to Noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - advance
Speakers & Audio
Communication

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na | Na
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I will try to find it exact problem.. by opening different page in different tab and if I am able to open it then there is issue with the site and I will try to open it in different browsers ..and anyhow it's not working then I will click on padlock icon in the address bar to see if firefox has blocked part if page which are not secured

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Steps to connect Bluetooth speaker
Put the speaker in pairing mode
Switch on Bluetooth on mobile phone
Wait for the phone to connect
Connect and Play music

What according to you makes you a good candidate for customer service or technical support job? | I am good communicator with good command in my English fluency and I have basic knowledge of technical issues.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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