Subject: Tech Support Candidate - Nitesh Kumar
From: Nitesh Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 8 Nov 2021 07:08:06 -0500

| | Tech Support Test

Name | Nitesh Kumar
E-mail | [email-masked]
Phone Number | (91) 9654307784
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Najafgarh
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | Spectrum talent management pvt ltd | Computer Operator | 31-05-2020 | 16202
Previous Employer 2 | Mayasheel Retail India Ltd | Admin Executive | 20-02-2019 |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all i check the reason of getting an error check my internet connection if it is fine then i will go to troubleshoot program check the diagnose of my browser

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Power on your bluetooth speaker and open your mobile bluetooth.
Press and hold your bluetooth icon in your mobile phone search the device name.
When the Bluetooth device show in your mobile bluetooth option
Press the device name in your phone
A pop message will appear on your screen
Press the pair option
Then your bluetooth device will successfully connected with your phone.

What according to you makes you a good candidate for customer service or technical support job? | According to me communication skills, politeness in your behaviour, patience, ability of listening and problem solving skills makes you a good candidate for customer service and technical support job.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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