Subject: English Language Test - Sawal Grover
From: Sawal Grover <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 8 Nov 2021 06:51:53 -0500

Foreign Language
Screening Test

Name

Sawal
Grover     /  (00) 7669127572    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Hi Customer

This email is regarding your order for handbag. We have already shipped the
order but due to error in address delivery department was not able to deliver
the product in the estimated time.

We request you to please update your address I order to get the product
delivered at the earliest.

Thanks

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Hi
Abdul

This is in regards for the TV cabinet that was installed at your address. Please
send us some pictures of the cabinet so that we can process the resolution of
the product at the earliest

Thanks

Homebox team