Subject: Tech Support Candidate - Noor Husain
From: Noor Husain <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 8 Nov 2021 04:42:37 -0500

Tech Support
Test

Name

Noor
Husain

E-mail

[email-masked]

Phone Number

(485221) 8889946100

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I live walking distance to office

Where
do you currently live (area)

Satna

Which best describes
your Technical Support capabilities

I don't have experience or
skills for Technical Support

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Hardware - Basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Wealth max solution

Assistant

20/2/2020

16000

Previous Employer 1

Wealth max solution

Assistant

20/02/2020

16000

Previous
Employer 2

Wealth max solution

Assistant

20/02/2020

16000

In your past
experience you have (select all that applies)

Interacted
with Domestic customers on Phone
Interacted with customers over
Email
Interacted with customers over Live Chat
Used a case management
tool

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

Website
error try again and upload

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Before
opened Bluetooth in mobile phone then pair confirm than connect to
bluetooth

What according to you makes you a good candidate
for customer service or technical support job?

Yes

On a scale of 1 - 5 please rate your
fluency in spoken English

2