Subject: Tech Support Candidate - Gishnu H
From: Gishnu H <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 8 Nov 2021 04:29:47 -0500

| | Tech Support Test

Name | Gishnu H
E-mail | [email-masked]
Phone Number | (+91) 8129896406
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Kerala State
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | |
Previous Employer 1 | Radisson Blu Kochi | Front office Associate | Sep 3 2021 | 13000
Previous Employer 2 | Windsor Castle and Lake Village resort Kottayam | Duty manager | Oct 1 2019 | 15000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1.Try to clean cache and cookies
2. Checking internet connection
3. Check everyone facing same issue
4.Open a new tab and check to see if you can load another website like google.com or mozilla.org.
5. Launch another browser, like Internet Explorer, and try to open the site you were having problems with.
6.The connection interrupted
The connection reset
The connection has timed out
7.restart system

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Put the speaker in pairing mode
Switch on Bluetooth on mobile phone
Wait for the phone to connect
Connect and Play music

What according to you makes you a good candidate for customer service or technical support job? | The skills and qualifications I possess are a great match for the requirements for this position. In particular, my communication and leadership skills make me a great candidate for the job.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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