Subject: Tech Support Candidate - Shivani Mishra
From: Shivani Mishra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 8 Nov 2021 04:19:04 -0500

| | Tech Support Test

Name | Shivani Mishra
E-mail | [email-masked]
Phone Number | (91) 9045792554
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | BAREILLY
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Ark infosolution | Inside sales specialist | I am currently working | 15000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with International customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Then I will open the particular website in the different browser

Please list the steps to connect a Bluetooth speaker to your mobile phone.

-open Bluetooth in both the devices
-search device
-paired device
-finally connected to the particular device

What according to you makes you a good candidate for customer service or technical support job? | I can solve customers query easily as I am sales so I am having patience and understanding
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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